Handybook – where did it all start?

Unsurprisingly, a question we often get asked is where did the idea for Handybook came from? While we actually thoroughly enjoy answering this question, and hope to keep answering it as Handybook grows bigger and bigger, we also think discussing how Handybook.com started would make for an interesting first blog post.

So here’s the deal – Like most of these stories go, Handybook.com was borne out of frustration. Or more specifically, out of frustrated attempts at booking a cleaner in Boston. Oisin and I (Umang) were roommates at Harvard Business School, and given the lazy people that we are, we wanted to hire a cleaner to help get our shambolic apartment into some sort of shape. Like most people would, the first thing we did was a quick Google search for finding a good cleaner in Boston. We then tried online classifieds and some more new-age websites that promised a smoother booking process. Here’s what we found:

1.     There is no instant booking: You simply cannot book a service provider easily online. You know how easy it is to buy a book on Amazon? Well, ask yourself – why can’t you do the same for a cleaner? Or a plumber? Or a handyman?

2.     It’s very hard to find a convenient time: Ok, so once you find a provider, how do you schedule a time? We found you do so by making sacrifices – you settle for a time when the provider is available. Why should that be the case? If you know you want a cleaner at 6 pm on Thursday, right before you have some friends over, you should be able to make that happen.

3.     You have no idea how good or reliable the provider is: If someone you personally know hasn’t booked a provder, lets say a cleaner in this case, how would you know if someone was the right person? We found ourselves continuously asking this question.

In many ways, Handybook.com is just a simple answer to these 3 problems. Internet hype aside, all we try and do is make your life a little easier. We want to let you book any service you want within 90 seconds – there’s never any waiting involved here.  You can book for whatever time you like – so you never have to make sacrifices. And finally, you can stop worrying about quality and safety – we take great pains to screen all our providers. This includes interviews, background checks, reference calls and identity verifications. Every single Handybook Professional meets our high standards of trust and quality.

At Handybook we want to change the way people buy services online and make people’s lives a little bit easier.

Thanks for reading. We’d love to hear your feedback!

The Handybook Team



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